Subscription Testing Guide

Before you implement your subscription program, is imperative that you do some live testing first. The nature of subscriptions is a perpetual commitment to your customers, so major changes after you go live will be difficult.

Overview:

To live test your subscription program, we recommend creating a test Delivery Zone for an area that you don't service and receive little to no web traffic for. For anyone in the US or Canada, a good example would be to use a Puerto Rico zip such as 00926. 

You can then share this zip code with anyone you want to help place test subscription orders on your online store.

Test Delivery Zone:

When creating your test delivery zone, we recommend that you double-check to make sure you have it set up with all of the usual settings that apply to your other zones/locations, such as fees, emails, minimums, etc. This way you can be confident you're testing the identical flow and experience your customers will be using.

If you aren't familiar with Delivery Zones, you can learn more about how they work and how to set them up here.

⚠️ Repeating Schedules

As a reminder, subscriptions are only compatible with Repeating Schedules, so if you haven't set those up yet, you will need to do so before you can begin testing. You can learn more about Repeating Schedules here.

Placing Test Orders:

When you place test orders on your online store, make sure you use the same zip code you added to your test zone. Lastly, we recommend that you not only test the initial ordering experience but also the experience for the 2nd order that is generated on its own by the subscription engine.

test_zone.jpg

Of course, if you have any hesitations, questions, or would just like a 2nd opinion, please don't hesitate to reach out to our team at support@grazecart.com. 

Was this article helpful?
1 out of 1 found this helpful