📖 Overview of the Mobile Pickup Manager Add-On
The Mobile Pickup Manager is an add-on app for GrazeCart designed to simplify and streamline your pickup day operations. It provides your drivers with a mobile-friendly tool to manage orders, track pickups, handle payments, and reduce the need for paper invoices — all from a tablet or mobile device.
📌 Why Use the Mobile Pickup Manager?
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Go paperless and manage pickups digitally.
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Keep drivers organized with real-time order info.
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Track unpaid orders and process payments on-site.
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Leave delivery notes and flag orders for follow-up.
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Cut down staffing needs on pickup days
📋 Key Features & How It Works
🔧 Accessing the Add-On
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Available via the Apps > Pick-Up Manager.
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Contact the Grace Cart support team for pricing and activation details.
📱 Using the Pickup Manager App
Once enabled:
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Select a Delivery Schedule
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View all pickup locations assigned to that schedule.
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Organize schedules so all locations for a specific delivery day are grouped together.
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Manage Pickup Locations
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Get directions to each stop via Google Maps.
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View a list of orders for each location.
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Identify new customers at a glance.
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See total box counts (frozen vs. fresh) for quick load checks.
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Track unpaid orders and process payments on-site.
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Order Management
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Tap an order to view customer info and order details.
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Leave notes (e.g. "Customer no-show") for team visibility.
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Flag orders for follow-up.
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Add or update payment cards, retry card payments, or manually mark orders as paid.
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Pickup Check-In
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Check customers off as they pick up their orders.
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Orders are automatically updated to ‘picked up’ status in your system.
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📈 Best Practices
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Equip your drivers with LTE-enabled tablets (e.g. iPads) for reliable mobile access without depending on personal hotspots.
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Encourage digital payments to eliminate handling cash/checks.
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Use order notes and flags to document issues for team follow-up.
Pricing & Access
- Price: $25.00/mo
- Access: GrazeCart.io accounts can receive access to this premium module by contacting our team - support@grazecart.com
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