Adding Team Members

In this article & video, you will learn about the different access levels you can grant backend users in GrazeCart.

Team Access Levels:

There are different types of admin accounts with varying permissions:

  • Owner: This is established when you created your GrazeCart account. Whoever sets up your account is automatically assigned as the “Owner”. They will have access to everything.
  • Admin: Full backend access, minus management of your GrazeCart subscription and billing.
  • Editor: Access to blogs and recipe posts. 
  • Support: This will indicate an account created from GrazeCart’s support team to access the backend of your site to troubleshoot an issue.

Adding Team Accounts:

You can upgrade any existing customer account to one of the access levels above. If the team member you want to add has yet to create a customer account, you can follow these instructions to create one for them:

  • Step 1: Enter the backend (your-url.grazecart.com/admin) of your GrazeCart site
  • Step 2: Select People
  • Step 3: Select Create Customer and fill out the needed information

Once the customer account is in the system, you can grant them team access by following these steps:

  • Step 1: Select your account by clicking on your name that appears in the bottom left corner of the screen; select. Step 2: Select 'Manage Team' from the drop-down menu.
  • Step 3: In the upper right, select 'Add Member'
  • Step 4: Search and select your customer from the pop-up. Choose your customer and select between Admin or Editor. Press Grant Access 

Removing Team Accounts:

  • Step 1: Select your account by clicking on your name that appears in the bottom-left corner of the screen; select Manage Team from the drop-down menu
  • Step 2: You'll see a list of your admin accounts. To terminate, click the 'Revoke Access' button seen under 'Actions'.

 

 

 

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