Pre-order products

Pre-Order products are items that you want sell now, but can't be fulfilled and/or delivered until later in the future. Common use-cases include:

  • Whole turkeys
  • 1/4 beef/pork deposits
  • Seasonal / fresh seafood
  • Holiday gift boxes

Video Guide

Creating Pre-Order Items

Pre-order items are created in your products dashboard similar to standard items.

Steps:

  1. From your admin dashboard click Products > All Products
  2. On the top-right, click Add Product and set the Type to Pre-order
  3. Setup your name & pricing like you would any other product and click Save
  4. Select the Checkout tab to configure your pre-order purchasing flow:
    • Set your Flow option to Standard (Beta is being retired).
    • With the Schedule setting, you're able to assign unique ordering dates to this item. If you want to create a new schedule this item specifically, you'll need to create one.
      • Enable the Estimate setting if you'd like your delivery dates to display as "Estimated Delivery By".
    • The Delivery method, setting applies to the old Beta flow only and can be ignored.

💡 NOTE

Enabling the Estimate setting for your schedule is strongly recommended unless you know the exact delivery/pickup dates for your pre-order item.

Managing Pre-Orders

Pre-order items are purchased via an instant checkout flow so that it can be separated from the delivery schedule assigned to the main shopping-cart.

Because of this, pre-orders will appear in your system as one-off orders under the Pre-Order status, with the delivery date based on the pre-order schedule you assigned in step 4. From here, pre-orders can be fulfilled and managed as normal.

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💡 Subscriptoins & Pre-orders

Another benefit of pre-order items is that the instant checkout path will not interfere with your customer's existing subscription order & delivery schedule. It'll create a new one-off order, without the subscription incentives applied.

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