Log-in as a customer

 

When a customer is experiencing trouble with the front end of their account, the Log-in as Customer feature can come in handy by allowing admin users to access their account see what the customer is seeing and resolve the issue!

How to Log-in as a Customer

  1. Find the customer by searching for their email or name from the People index.
  2. From the customer's profile page click "Log-in as Customer" from the actions menu.
  3. You be automatically logged-in as the customer and redirected to the store front.
  4. You can now navigate your site just as if you were them.

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