Log-in as a customer


When a customer is experiencing trouble with the front end of their account, the 'Log-in as Customer' feature can come in handy by allowing admin users to access their account see what the customer is seeing and resolve the issue!

How to Log-in as a Customer

  1. Find the customer by searching for their email or name from the People index.
  2. From the customer's profile page click "Log-in as Customer" from the actions menu.
  3. You be automatically logged in as the customer and redirected to the storefront.
  4. You can now navigate your site as the user selected to make updates.


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