Digital gift cards

Adding gift cards

You can add a gift card under --> Products / Gift Cards / Add Gift Cards

Set the amount the gift card is worth and give it the title that will show up in the store. A gift card will behave just like any other product. When a gift card is purchased a unique redemption code will be generated. This code can then be used by anyone to redeem the gift card for store credit.

Instant Checkout

Gift cards are taken down a 'instant' checkout path separate from the standard checkout process. This allows your customer to receive & pay for their code instantly. This also ensures gift cards are excluded from order minimums and delivery fees.

Email Notification 

Once a gift card is purchased, an email confirmation will be sent to the buyer with the generated code and instructions on how it can be redeemed. The buyer can then easily forward or print this email for their recipient.

A unique code is generated for every gift card, so if your buyer purchases a higher quantity than 1, they'll receive multiple emails with each code.

You can also configure a custom email to replace the default under > Settings > Email & Notifications > Gift Card Issued


Viewing gift cards

Products > Gift Cards > Select Gift Card > Issued Certificates 

You can see the list of issued gift cards under the “Issued Certificates” tab when editing a Gift Card product. From this list, you can then select to see more 'Details' which will show the generated code, redemption status, balance, and will allow you to deactivate the code.


Redeeming gift cards

Your customers can redeem their gift cards by going to their account menu and selecting “Redeem Gift Card”.  When they enter their code the dollar amount of the gift card will be added to their account as store credit and automatically be applied to their next purchase. 

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